Business Studies Paper 1 (English)

November 2018 — Grade 12 / Matric — Business Studies

Past Paper 2018 Grade 12 English Business Studies Hub →

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🎯 300 marks ⏱️ 3h 📄 14 pages 📝 101 items found 📚 5 topics

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101

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1.1Various options are provided as possible answers to the following questions. Choose the answer and write only the letter (A D\ next to the question numbers (1.1.1 to 1.1.10\ in the ANSWER BOOK, e.g. 1.1.11

1.1.1is Act protects employers from financial burden should employees be involved in an accident at the workplace Consumer Protection Act, 2008 (Act 68 of 2008\ Skills Development Act (SDA\, 1998 (Act 97 of 1998\

1.1It was easy for Dada Fish & Chips to acquire a trading licence. This refers to the as an element of Porter s Five Force power of suppliers threat of substitution/substitutes power of buyers

1.1.3John a ve getable farmer implemented the ... integration strategy when he bought the fruit and vegetable stall that sells his products. ackward orward

1.1.4This form of ownership is established by a group of people who agree to work together for their mutual economic benefit ooperative Close

1.1.5he amount that the insured must pay when a claim is lodged Excess Premium Book value Interest

1.1.6/An ... leader ensures that employees follow strict rules and procedures

1.1.7

1.1.8A King Code principle that requires companies to have their financial statement audited regularly Profitability Responsibility Sustainability ransparency

1.1.9A small group of voluntary workers that meet regularly to discuss quality elated matters in the workplace Quality circles Shop stewards

1.1.10Gerald st his job at Green Industries therefore he is entitled to claim from the Fund Road Accident

1.2Complete the following statements by using the words provided in the list below. Write only the word(s\ next to the question numbers (1.2.1 to 1.2.5\ in the ANSWER BOOK. dismissed compulsory liability

1.2.1

1.2.2

1.2.3

1.2.4Econ Traders offer housing allowance as a benefit to attract new employees

1.2.5

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2.1List FOUR pillars of the Broad Based Black Economic Empowerment Act (BBBEE\, 2003 (Act 53 of 2003\

2.2Outline the role of SETAs in supporting the Skills Development Act, 1998 (Act 97 of 1998\.

2.3Read the scenario below and answer the questions that follow. DUKA MINES ( DM\ Duka Mines specialis in the extraction of platinum. The suppliers of mining equipment have increased their prices by more than 20%.

2.3.1Name the business sector in which DM operates. Motivate your answer by quoting from the scenario above. (3\ Use the table below as a guide to answer the questions that follow.

2.3.4\

2.3.2Quote THREE challenges from the scenario above that Duka Mines have to deal with (3\

2.3.3Classify EACH

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2.3.4State the extent of control that DM has over EACH business environment. (3\

2.4Describe THREE types of diversification strategies. (9\

2.5Explain the purpose of the Basic Conditions of Employment Act (BCEA\ 1997 ( Act 75 of 1997\. (6\

2.6Read the scenario below and answer the questions that follow SPEEDY DRYCLEANERS (SD Speedy Drycleaners advertised vacan t post for a receptionist in the

2.6Identify the Act that was applied by Speedy Dry leaners otivate your answer by quoting from the scenario above

2.6Evaluate the impact of the A identified

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2.7Advise businesses on steps that they ould follow when evaluating a strategy. [60]60

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3.1Give THREE examples of insurable risks.

3.2Outline TWO rights of ordinary shareholders. Tammy allocates tasks to employees according to the ir level of maturity. Name the leadership theory that Tammy is applying

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3.4Distinguish between a private company and public company

3.5Read the scenario below and answer the questions that follow. Ronnete wants to invest R30 000 in a fixed deposit for two years. She approached two banks. Saints Bank offered her 12% simple interest per

3.5Calculate the interest amount Ronnete will receive after two years if she invests with Saints Bank.

3.5Calculate the interest amount Ronnete will receive after two years if she invests wit h Caprica Bank.

3.5Recommend the best investment option for Ronne otivate your answer

3.6Discuss any TWO principles of insurance. (6\

3.7.1. Advise Sipho on the factors that he should consider when responding to questions in a professional manner. [60] QUESTION BUSINESS ROLES60

4.1State FIVE causes of conflict in the workplace.

4.2Outline the benefits of diversity in the workplace. (8\

4.3Read the scenario below and answer the questions that follow. SHIN ING STARS Lerato , Josiah and Gerry started a recycling project known as Shining S

4.3Identify the TWO stages of team development that were experienced by SS. Motivate your answe

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4.3.2Explain THREE other stages of team development. (9\

4.4Discuss the advantages of creative thinking in the workplace. (8\

4.5Explain how businesses could apply the force field analysis technique to solve business problems 10

4.6Read the scenario below and answer the questions that follow. LELETHU SHUTTLE SERVICES (LSS\ Lelethu Shu ttle Services provide transport services for tourist in Sharpeville. Albert a well

4.6Identify the type of difficult personalities displayed by Albert and Njabulo. Motivate your answer by quoting from the scenar io above. (6\

4.6.1EMPLOYEE TYPE OF DIFFICULT PERSONALITY MOTIVATION Albert Njabulo

4.6Recommend ONE strategy that LSS can use to deal with EACH type of difficult

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4.7Suggest ways in which businesses could promote social rights in the workplace. [60]60

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5.2Outline the pu rpose of induction as a human resources activity. (8\

5.3Read the scenario below and answer the questions that follow. ELZETTE TRADING (ET\ Elzette shortlisted five suitable candidates and invited them for interview Candidates were allocated the same amount of time and their responses

5.3Quote from the scenario above the role of the interviewer and interviewee candidate during the interview Use the table below

5.3.1ROLE QUOTE (4\ Interviewer /Elzette Interviewee /Candidate

5.3.2Explain the role of the interviewer when preparing for an interview. 11

5.4Differentiate between job description and job specification Read the scenario below and answer the questions that follow STRYDOM LEATHERS LIMITED (SLL\

5.5.1TQM ELEMENT MOTIVATION (6\ Evaluate the impact of ONE TQM element

5.5.1on Strydom Leather Limited as a large business.

5.6Explain the impact of TQM if it is poorly implemented by businesses. (6\

5.7Advise businesses on the benefits of a good quality management system. [60]60

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6.1Identify the PES TLE element that pose a challenge to Tsego Manufacturers in EACH statement

6.1.1Customers can not afford to buy Tsego Manufacturers products due to low income levels. (2\

6.1.2Tsego Manufacturers cannot afford to implement correct measures when disposing of waste material. (2\

6.1.3Tsego Manufacturers have lost many customers due to lack of line buying facilities. (2\

6.1.4Tsego Manufacturers have increased their prices due to the high inflation rate. (2\

6.2Explain the adv antages of intensive strategies for businesses. 12

6.3Discuss the importance of state own companies (SOC

6.4Read the scenario below and answer the questions that follow JENNY AND JONE AUDITORS Jenny and Jone Auditors insured their office building for R1 The market value of the building

6.4.1Identify the insurance clause applied by the insurance company the scenar io above.

6.4.2Elaborate on the meaning of the insurance clause identified in

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6.4.3Outline TWO advantages of insurance for business BUSINESS ROLES

6.5Give FOUR examples of unfair advertising. (4\

6.6Identify the problem solving technique applied by Garry Cycling Store in EACH statement

6.6Garry engages in a role play conversation with an imaginary person clari a proposed solution to a problem.

6.6mployees were requested to first generate ideas and then share their ideas with other group members.

6.6Experts were requested to complete a questionnaire on how to solve their business problems. (6\

6.7Recommend stra tegies that businesses could use to deal with the pricing of goods in rural areas. (6\ BUSINESS OPERATIONS

6.8Define placement as a human resource activity. (2\

6.9Explain TWO salary determination methods that businesses could apply to remunerate their employees.

6.10Advise the human resources manager on aspects that should be included in an employment contract. [60] TOTAL SECTION B: 1360

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Topics Identified

Business EnvironmentsForms of OwnershipBusiness FunctionsLeadershipBusiness Plan

Mark Allocation

Total300 marks

Sections60 + 60 + 60 + 60 + 60 + 40 + 40 + 40 + 40 = 460 marks

Paper information

SubjectBusiness Studies

Year2018

SessionNovember

TypePast Paper

PaperPaper 1

LanguageEnglish

Pages14

Downloads5

Examination context

Decade2010s

Years ago8y

SeasonSpring (SH)

Start dayMonday

Exam periodNovember 2018

Days since exam2,912

About Business Studies examination preparation

Grade 12 Business Studies combines business concepts, application, and written responses. Past papers help learners practise identifying what a question asks, applying knowledge to scenarios, and structuring longer answers.

Every available Grade 12 Business Studies past paper and memorandum is collected in the Business Studies hub at business-studies.freemode.co.za — browse all years, sessions and languages in one place.

How to use this resource for revision

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For stronger examination practice, complete the paper without unnecessary interruptions and keep track of the questions that take the most time. Afterwards, review the memorandum and separate knowledge gaps from mistakes caused by interpretation, calculation, structure, or examination technique.

applying business concepts

interpreting scenarios

using appropriate terminology

structuring longer responses

distinguishing related concepts

A practical revision approach

Before checking the memorandum, identify the command word in each question. The memorandum rewards candidates who apply theory directly to the case-study scenario.

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Corresponding marking memorandum

Marking memorandum available

Use the corresponding memorandum after completing the paper to review your answers and identify areas that require further revision. The memorandum shows the marking approach used by DBE examiners, including method-mark allocations.

Business Studies Memo 1 (English) →

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