Business Studies Paper 1 (English)

November 2017 — Grade 12 / Matric — Business Studies

Past Paper 2017 Grade 12 English Business Studies Hub →

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🎯 300 marks ⏱️ 3h 📄 15 pages 📝 109 items found 📚 5 topics

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Q2— Section header —

Q1— Section header —

1.1Various options are provided as possible answers to the following questions. Choose the answer and write only the letter (A D\ next to the question number (1.1.1

1.1.10\ in the ANSWER BOOK, for example 1.1.11 D.

1.1.1The role of SETAs is to train employees contribute 2% of their income to SARS eliminate discrimination in the workplace appoint accredited service providers

1.1.2This Act prevents unfair marketing practices Basic Conditions of Employment Act, 1997 (Act 75 of 1997\ Consumer Protection Act, 2008 (Act 68 of 2008\ Labour Relations Act, 1995 (Act 66 of 1995\ National Credit Act, 2005 (Act 34 of 2005\

1.1.3

1.1.4leader ship theory encourage followers to accept immediate change in the workplace situational leaders and followers transformational

1.1.5visual presentation of a set of sales figures shown as a series of rectangles Line graph Bar graph Table Diagram

1.1.6

1.1

1.1.8Which ONE of the foll owing a spects is NOT included in induction programme?

1.1.9Businesses use quality to direct key processes so that the correct quality standards are

1.1.10The procedure matches the requirements of a post with the strengths of a candidate. remuneration recruitment placement induction

1.2Complete the following statements by using the word(s\ in the list below. Write only the word(s\ next to the question number (1.2.1

1.2.5\ in the ANSWER BOOK. RSA Retail Savings Bonds; macro backward norming; continuous

1.2.1

1.2.2minimum of is required to invest in ..

1.2.3During the stage of team development, team members are motivated to work toward a common goal

1.2.4

1.2.5Chunky Cheese L chose the integration strategy when they took over Daisy Dairy Farm (10\

1.3Choose a description from COLUMN B that matches a term in COLUMN A. Write only the letter (A J\ next to the question number (1.3.1

1.3.5\ in the ANSWER BOOK, for example 1.3.6 K. COLUMN A COLUMN B

1.3.1Creative thinking provides training material for facilitators

1.3.2National Skills Development Strategy use routine methods to solve problems

1.3.3Production function change in technology

1.3.4Non insurable risk

1.3.5Professionalism developing a moral compass for decision making improves access to training programmes selects reliable suppliers of raw materials property damage by natural disasters

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2.1Name THREE types of business sectors

2.2Outline any FOUR steps in the develop ment of a strategy. (8\

2.3Read the scenario below and a nswer the questions that follow MARTHA & JANE FURNITURE (M Martha & Jane urniture specialise in selling office furniture. The profitability of the

2.3.1Quote THREE challenges for MJF from the scenario above. (3\

2.3.2Identify the PESTLE element that links to EACH challenge , as

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2.3.3Recommend ONE way in which MJF can deal with EACH challenge as identified in

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2.4Discuss THREE types of defensive strategies. (9\

2.5Explain how businesses could apply the following forces from the Porter Five Forces model

2.5.1Bargaining p ower of buyers /Buyer power (4\

2.5.2Competitive rivalry (4\ 201

2.6Read the scenario below and answer the questions that follow. JOKO TRENDY BAGS (JTB\ Joko Trendy Bags design and manufacture fashionable handbags They employ 50 workers who are allowed to join trade union of their choice.

2.6.1Identify the Act that applies JTB Quote from the scenario above o support your answer. (3\

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2.7Suggest THREE practical ways in which businesses can comply with the National Credit Act (NCA\ 2005 (Act of 2005 (6\

3.1Name FIVE factors that ould be considered when making investment decisions. (5\

3.2Outline FOUR rights of prefere nce shareholders. (8\

3.3Identify the leadership style applied by Kobus Limited in EACH case below

3.3.1Employees are allowed to make their own decisions as long as they do not violate the company s policies. (2\

3.3.2mployees are requested to give input during planning sessions (2\

3.3.3Employees are rewarded for meeting sales targets and punished for not meeting deadlines.

3.4Explain the role of personal attitude in successful leadership. (6\

3.5Read the scenario below and a nswer the questions that follow. KADIJAH PRINTERS (PTY\ LTD (KP\ Kadijah Printers ( Pty \ Ltd needed large

3.5Explain the functions of the JSE where K can sell their shares. 201

3.6Thabo to prepare a business presentation to management

3.6.1Discuss the factors that Thabo should consider before doing his presentation. (8\

3.6.2Advi Thabo on aspects be considered when designing a multimedia presentation.

3.7Motivate why state ed company (SOC\ is important (8\ [60]60

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4.2Discuss the benefits of corporate social investment (CSI\ for businesses.

4.3Distinguish between corporate social responsibility (CSR\ and corporate social investment (CSI\

4.4Read the scenario below and answer the questions that follow. SIBIYA CASH AND CARRY (SCC\ Some employees of Sibiya Cash and Carry download music and movies using the

4.4.2Identify the type of unethical business practice for EACH ONE quoted in QUESTION

4.4(4\ Suggest practical ways that SCC could introduce deal with the

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4.5Describe THREE criteria for assessing successful team performance (9\ 10

4.6Read the scenario below and answer the questions that follow. SMOOTH FURNITURE (SF\ Smooth Furniture L want to change the design of some of

4.6Identify TWO problem solving techniques used by Smooth Furniture Ltd Quote from the scenario above to support your answer.

4.6Discuss the advantages of ONE problem solving te chnique

Q4— Section header —

4.7Mr Cloete was treated unfairly in the workplace and decided to stay away from work. Advise Mr Cloe

Q5— Section header —

5.1State FOUR aspects that should be inc luded in the employment contract. (4\

5.2Outline the selection procedure as an activity of the human resources function (8\

5.3Read the job advertisement below and a nswer the questions that follow. VACANCY FINANCIAL MANAGEMENT Job title: Municipal financial manager Qualifications:

5.4Distinguish between the piecemeal and the time related method of salary

5.5Describe any FOUR quality indicators of the purchasing function. (8\ 11 201

5.6Read the scenario below nswer the questions that follow. COCO FRUIT L (CF Coco Fruit Ltd supplies fruit juice Speedy Supermarket complained to CF

5.6Quote FOUR reasons from the scenario why Speedy Supermarket changed to another supplier

5.6Explain to CF the advantages of moni toring and evaluati quality process as a n element of total quality management (TQM\.

5.6Advise CF on the benefits of a good quality management system. (8\

5.7Discuss the importance of quality circles in TQM [60]60

Q6— Section header —

6.1Identify the provision of the Basic Conditions of Empl oyment Act (BCEA\ 1997 (Act 75 of 1997\

6.1Employees are required to work eight hours a day for six days

6.1One of the male employees took three days leave after the birth of his child.

6.1.3Employees are allowed to take minute break after working for five hours.

6.1.4Management does not employ workers who are younger than 16 years old

6.1.5Employees are erally n ot allowed to work more than ten hours extra a week (10\

6.2Explain the advantages of intensive strategies in addressing business challenges (6\ 12 201

6.3Tabulate the differences between compound interest and simple interest (8\

6.4Read the scenario below and an swer the questions that follow. DITSEPE & SONS TRADING (DST\ Ditsepe & Sons Trading is a successful partnership but the partners want to change to a form of ownership where it will be compulsory to audit financial

6.4.1Name new form of ownership that will be suitable for D

6.4.2Discuss the advantages of the form of ownership named in QUESTION

6.4.1BUSINESS ROLES

6.5Read the scenario below and answer the questions that follow. LIZEL CLOTHING MANUFACTURE (LCM\ The management of Lizel Clothing Manufacture has appointed health and safety representatives. They will be responsible for checking the effectiveness

6.5.4Recommend TWO ways in which LCM can protect the environment and human health 13 201

6.6Identify the total quality management (TQM\ element applied by Imvelo Logistics in EACH case below

6.6Regular market research is conducted to determine the needs of consumers.

6.6Sufficient capital and equipment are available to render quality service.

6.6.3Employees are regularly trained to use the latest technology.

6.6.4The CEO participates in decision making at all levels of the company. (8\

6.7Discuss the negative impact on businesses if TQM is poorly implemented [60] TOTAL SECTION B: 1460

Q7— Section header —

Q8— Section header —

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Q10— Section header —

Topics Identified

Business EnvironmentsForms of OwnershipBusiness FunctionsLeadershipBusiness Plan

Mark Allocation

Total300 marks

Sections60 + 60 + 60 + 60 + 60 + 40 + 40 + 40 + 40 = 460 marks

Paper information

SubjectBusiness Studies

Year2017

SessionNovember

TypePast Paper

PaperPaper 1

LanguageEnglish

Pages15

Downloads4

Examination context

Decade2010s

Years ago9y

SeasonSpring (SH)

Start daySunday

Exam periodNovember 2017

Days since exam3,276

About Business Studies examination preparation

Grade 12 Business Studies combines business concepts, application, and written responses. Past papers help learners practise identifying what a question asks, applying knowledge to scenarios, and structuring longer answers.

Every available Grade 12 Business Studies past paper and memorandum is collected in the Business Studies hub at business-studies.freemode.co.za — browse all years, sessions and languages in one place.

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applying business concepts

interpreting scenarios

using appropriate terminology

structuring longer responses

distinguishing related concepts

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Corresponding marking memorandum

Marking memorandum available

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